Business Process Outsourcing Services

New Media Services offers outsourced business services utilizing the collaboration of human and AI outsourcing solutions to upgrade your services and day-to-day operations. From improving customer support to content moderation services, our business outsourcing services redefine efficiency, productivity, and customer satisfaction.

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The NMS Advantage

Make every penny count. Our flexible Pay-Per-Service model offers rates based on actual agent activity covering multilingual customer support services, hybrid human-AI content moderation services, and chat operator services.

Our Business Outsourcing Services

Multilingual Customer Support Services

Expand your business’ global reach and elevate customer satisfaction. Our multilingual customer support outsourcing services covers voice support, email support, and live chat support.

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Content Moderation
Services

Protect your brand by facilitating a safe online space for your website, applications and community members. We employ a combination of human and AI content moderation for all types of user-generated content.

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Chat Operator
Services

Having trouble finding a capable text chat operator? Drive higher conversions and reduce operational costs by using our online chat solutions.

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300+

Happy Clients

13

Years in Business

68371

Cups of Coffee

500+

Projects

The NMS Advantage Delivered

WHAT OUR CLIENTS SAY ABOUT US

  • “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Elmer Bautista

    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Celine Terrado

    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Addy Malubay

    NMS Philippines

  • “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Aldrin Villalobos

    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Marjon Doping
    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Von Perez
    NMS Philippines
  • “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Rheyna Madayag

    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Jonathan Astorga

    NMS Philippines

    “We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement. We address all queries about our services within 24 hours. Our team listens closely to every unique business support outsourcing requirement.”

    Sheena Costales

    NMS Philippines

Business Process Outsourcing Services:

A Powerful Collaboration of Human and AI

We possess a deep understanding of what motivates customers and fuels businesses, making our hybrid business outsourcing solutions perfect for various business setups.

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SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Melbourne

Zurich

Dnipro

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How can we help:

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    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

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