Latest Blogs

Feedback From Customers: How Do You Get It?

A lot goes into corporate operations, particularly product and service creation. all the way from product planners and designers to testers. The planners may be confident in the functionality, the designers in the structure, and the testers in the usability, but this does not guarantee that a product or service will be popular with the […]

By Merlene Leano
6 Key Benefits of Customer Satisfaction Surveys

With tons of brands emerging to steal the spotlight, a major factor affecting a company’s ability to thrive in this cutthroat landscape relies on the support of its clientele. It is with the presence and support of customers that companies continue to develop in order to retain their clients while pulling in new ones at […]

By Merlene Leano
4 Types Of Transcription: Definition and Examples

Transcription services have evolved into a valuable tool that allows businesses to save time and money. By converting speech, audio, and video recordings into written or electronic text documents, organizations are able to meet project deadlines and focus on their primary goals. Important meetings and discussions are documented, resulting in precise accounts that may be […]

By Merlene Leano
Top 7 Ways to Improve Customer Service in Healthcare

  The issue of health is a cause of anxiety for many people. It can be a sensitive subject, whether it's a routine check-up, purchasing medications, getting x-rays, or inquiring about health insurance. Due to these reasons, a more critical eye is pointed towards choosing the right medical company. Particularly after the outbreak of the […]

By Merlene Leano
What Is SaaS Customer Support: Definitive Guide

The growth and ongoing improvement of cloud-based computing is gaining traction and shows no signs of abating. In fact, Gartner’s 2020 forecast predicted a 6.3% growth in the worldwide public cloud services market. SaaS, a result of the cloud service boom, is the largest market segment and was forecasted to grow to $104.7 billion in […]

By Merlene Leano
1 3 4 5 6 7 35
SOLUTION FOR BUSINESS NEEDS

Help us devise custom-fit solutions specifically for your business needs and objectives! We help strengthen the grey areas on your customer support and content moderation practices.

Main Office

433 Collins Street,Melbourne. 3000. Victoria, Australia

Other Offices

Melbourne

Manila

Amsterdam

Melbourne

Zurich

Dnipro

Get Started

How can we help:

I would like to inquire about career opportunities

    A good company is comprised of good employees. NMS-AU encourages our workforce regardless of rank or tenure to give constructive ideas for operations improvement, workplace morale and business development.

    © 2024 New Media Services | All Rights Reserved
    Privacy and Policy
    crosschevron-down