Running an interactive online community for your brand can be risky but incorporating text moderation services may keep your brand reputation protected.

While it may sound like an exaggeration, customers are your company's lifeline. Building great relationships with customers should be the top priority of every business in the market right now. At the end of the day, failing to establish relationships with customers cripples your company's ability to generate sales. Without sales, your company is not […]

Cold calling strategies are rapidly overshadowed by new lead-generation systems emerge. Outbound calls tend to have an intimidating ring to them. Imagine calling a complete stranger to promote a specific product or service without knowing whether they require it or not.  It is quite a daunting task to accomplish. What most organizations fail to realize […]

Customers, not sellers, now have the lion's share of influence in the market.  Loyalty and customer retention are built based on exceptional customer experience. Typically, people are prepared to pay more for the same goods and services, especially if it's high-quality products at a low price. They become even willing to shell out money if […]

According to a 2019 Statista report, one-third of online users worldwide fall between the ages of 25 and 34. Meanwhile, 18% of users worldwide were between the ages of 18 and 24. In 2021, the total number of internet users is estimated to be around 4,832.89 million, and it is expected to continuously increase and […]